Service

Pre-sales assistance

The qualified sales organisation can provide potential customers with valuable pre-sales assistance, guiding them in the choice of the optimal solution for their gas needs.

After-sales service

STC supplies qualified assistance for the installation, maintenance and repair of its equipments. Technical staff are provided with constant training to ensure the ability to provide efficient maintenance services and rectify any technical problems rapidly. This guarantees the shortest possible system outages, on-site intervention at customers’ premises. Moreover it guarantees the availability of spare parts and consumables from stock.
STC offers its customers Service Level Agreements in line with their needs, also offers a series of additional services, namely: IQ/OQ certifications, personalized service contracts in accordance with the needs of individual customers, classroom-based and on the-job personnel training services, warranty extensions, logistic, economic and procedural support in the stipulation of contracts.

14 Mohamed Ghoniem Str. - Kolleit El Banat, Merghany.
Heliopolis – Cairo – Egypt
Tel: 02 24 17 89 43 – 24 18 56 45
Fax: 02 24 17 38 07
Mob. :
mail : Service@stc.com.eg